Effective Date: 1 January 2025

1. Introduction

Welcome to Protronic Solutions Sdn Bhd ("we," "our," "us"). Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://protronic.com.

2. Information We Collect

Personal Data

Name, email address, phone number, and other contact details submitted via forms.

Technical Data

IP address, browser type, pages visited, and other website usage data.

Cookies

We use cookies and similar technologies to improve your experience.

3. How We Use Your Information

• Operate and maintain our services.
• Respond to inquiries and customer support requests.
• Analyze usage to improve our website and services.
• Comply with legal obligations.

4. Sharing of Information

We do not sell your personal data. We may share information with:

• Service providers supporting our operations (e.g., IT services).
• Authorities when required by law.

5. Data Security

We implement appropriate security measures to protect your personal data. However, no system is 100% secure.

6. Your Rights

You have the right to:

• Access, correct, or delete your personal information.
• Withdraw consent where consent is the basis for processing.

Please contact us at elmi@protronicsolutions.my to exercise these rights.

7. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be effective upon posting.

8. Contact Us

Protronic Solutions Sdn Bhd
SUITE NO36-M, Jalan Kosas 1/5, Taman Kosas, 68000 Ampang, Selangor Darul Ehsan, Malaysia
Email: elmi@protronicsolutions.my